In the past twelve months, almost 4 out of 10 consumers in the US have boycotted a brand
‘Political and social positions now have measurable business consequences’
Industry margins doping inflation
Names crop up: Nestlé, Coca-Cola, Procter and Gamble, Kimberly Clark, Pepscico, Algida (Unilever) and L’Orèal for FMCG in a ‘Dejà Vu’ I had experienced in Esselunga with the advent of the Euro
Ahold Delhaize: e-commerce and customisation
Profitable, double-digit growth E-commerce and 14 billion customisation in marketing: a recipe to admire and copy
THE FUTURE WE ENVISAGED E-commerce food today
E-commerce sustainability, personalisation and AI. The European GDPR should not be an excuse, Mario Gasbarrino: ‘if you want to commit suicide, don’t do e-commerce’. And Marco Biasin: ‘we need a single database’
Delivery: between platform losses and worker exploitation
Delivery is too expensive for those who practice it. Gorillas has been taken over and Getir has left Italy: three operators remain, with very high costs in relation to turnover. The role of dark kitchens that industrialise catering but worsen the quality of food. Western market in the hands of 4 main players
JD.com with Joybuy challenges Amazon and European e-commerce with same-day delivery
Joybuy can rely on the company’s own logistics, which include several warehouses in the UK, France, Germany, Belgium, the Netherlands and Luxembourg… This facilitates same-day delivery to a limited number of regions within these countries, where orders placed before 11am will arrive by 11pm…
The video of the ‘MDD Strategies and Marketplace – IDM’ event – Factory Positioning
The video of the event ‘MDD Strategies and Market – IDM’ – Factory Positioning on 18 March 2026
Silver Economy: the Industry and Retail Approach
Nutraceuticals and cosmetics certainly have it easier because they have more sophisticated channels. Retail is struggling because it is more conservative and until now had not felt the need to personalise its service and offers
Esselunga at home (e-commerce): the operating result
In 2013 Esselunga a Casa had a gross profit – before tax – of 7.9%. This is discussed in ‘Le Ossa dei Caprotti’
AI Agents in Retail: the silent revolution in large-scale retail
McKinsey estimates that retailers with autonomous AI systems are growing 50 per cent faster than competitors. Cognizant projects $4.4 trillion in additional spending over the next five years from customers embracing AI. Agents are not an investment in the future of retail, they are already the present, and those who delay to act today risk having to make up for a hard-to-fill disadvantage tomorrow
How Walmart became an advertising powerhouse while remaining focused on the food, non-food and e-commerce business
It is a pity that no Italian company has had the size but above all the vision to approach the world as these giants have done. In Italy everyone thought: e-commerce must be sustainable on its own. It happened to Esselunga at home until it had no rivals, but Amazon and Walmart disprove this vision. E-commerce is sustained by other, more profitable revenues
Food eCommerce today as a result of an evolution not entirely foreseen
“49% of young people now consult ChatGpt for eCommerce and soon this trend will also reach Europe. Walmart has made a deal with OpenAi because they want to control the flow of information: lists, prices and more’. The future of eCommerce has arrived
