Giuseppe Caprotti’s social commitment to Esselunga. The people: Esselunga’s Employees

"Human resources are 'the pillar' on which our success is based and it is stated that teamwork 'is the basis for achieving results'. This is why, for example, 'Esselunga encourages its employees to work in groups in which everyone expresses their potential within shared objectives'. Source: Esselunga Social Report 2003

Quick Take — US: e-commerce from China, users drop

Temu’s monthly active users, a measure of engagement on its app, plummeted 51 per cent to 40.2 million in the US between March and June, according to data from market intelligence firm Sensor Tower. The number of US shoppers using Shein’s app also dropped over the same period, though not as dramatically. The fast fashion retailer recorded a 12% drop in monthly active users to 41.4 million, according to Sensor Tower. Shein and Temu pioneered a new e-commerce model that revolutionised the retail industry across the western world over the past five years…

Caprotti and the Coop: Turiddo Campaini, an ‘enemy’ and a master

'The experience in Florence is a great school for me also because the opponent we faced was, at the time, one of the most efficient and competitive: the Unicoop administered and managed by Turiddo Campaini. An aggressive Coop with a strong local policy, efficient and market-oriented. Tuscan products are the norm but there is no shortage of Chinese ones, for the large community distributed between Prato and Campi Bisenzio

Quick Take — USA: department store market share from over 14% in 1990 to less than 3% in 2024 (-78%)

a collapse that clearly photographs the structural change taking place. But the decline of department stores is not a thunderbolt. For years, these department stores have struggled to compete with the rise of e-commerce, aggressive discount platforms such as Temu and Shein, but also direct-to-consumer brands. The new generations, moreover, prefer more curated, personalised and digital shopping experiences, far removed from the dispersed logic of the large generalist stores, and so the metamorphosis underway is not just a commercial fact, but a social and cultural signal, showing that the future of retail passes through innovation, selection and competitive pricing, and does not care about the size of its spaces…

Quick Take — Walmart relies on pharmacies and invests in specialised distribution centres

Walmart opened one of its largest centralised prescription processing facilities to date in Frederick, Maryland. The 102,000-square-foot state-of-the-art site is designed to fulfill up to 100,000 prescriptions per day, supporting more than 700 shops in 16 states and Washington, DC… Earlier this year, Walmart expanded its same-day pharmacy delivery pilot test to offer that service to customers in 49 states. Walmart’s technology investments have enabled the availability of same-day pharmacy orders that can now be integrated with general merchandise and grocery orders…

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