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Amazon: e-commerce malfunctions due to AI?


The red alert is said to have been raised immediately after a malfunction of the ecommerce site that occurred in early March and lasted for about six hours, during which customers were unable to complete transactions or use certain specific functions such as checking the price of products or accessing their profile on the site. According to the Financial Times , this is just the latest episode in a long series of malfunctions caused precisely by errors introduced by Q, the artificial intelligence assistant for computer code development that was chosen by the tech giant. A tool that, together with Kira - the assistant employed instead by Amazon Web Services, the subsidiary that deals with cloud services -, seems to have been adopted by all Amazon developers.

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Instacart (US e-commerce) democratises ‘consumer intelligence’ with an AI-powered portal


Customer intelligence, often referred to as customer intelligence CI, is the collection, analysis and use of data to understand your customers' behaviour, preferences and needs. The Instacart Consumer Insights Portal (CIP) is a software platform that gives brands direct access to purchasing behaviour across the Instacart marketplace. Based on daily activity from nearly 100,000 locations, CIP offers marketing, sales, revenue growth management and insights to self-service teams access to SKU-level performance, search behaviour, substitution patterns and promotion impact, all based on actual transactions, not modelled data or survey panels. Instacart is a service that does 'last mile' e-commerce for many US retailers. Instacart works with more than 1,400 different brands (national, regional and local), covering more than 80,000 shops across North America. Walmart is among its partners:although the Bentonville, Arkansas-based giant has its own strong delivery infrastructure, it works with Instacart in selected markets to expand its coverage. Below: the Instacart service at Whole Foods in 2016.

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Ramadan has become, in fact, a micro-season of consumption.


In the weeks preceding and accompanying the holy month, promotions on rice, pulses, flours, oils, dates and certified meats increase. Communication often remains discreet, but the commercial organisation is now evident on the shelves. ... In recent weeks, for example, Carrefour has activated dedicated discounts on a selection of halal products, with offers valid on certified meats, basic ingredients and packaged references linked toIftar meals, the evening time when the daily fast is broken. According to the Ismu Foundation, as of 10 July 2025, Muslims in Italy number more than 1.7 million, representing over 30% of the resident foreign population. And it is no coincidence that the latest surveyby GS1 Italy's Osservatorio Immagino - the eighteenth, relating to Italian large-scale retail trade between July 2024 and June 2025 - photographs a growth in the market of the 635 halal-certified products, i.e. food, cosmetics and pharmaceutical goods that comply with the ethical and hygiene standards of Islamic doctrine. The advancement of this segment was 3 .5% in value and 3 .1% in volume, supported also by the expansion of the offer on the shelves (3%).

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Double appointment at Ferrero: Alessandro Nervegna new ceo core and Lapo Civiletti…


The CEO will take over the top products. He succeeds Lapo Civiletti, who will continue as Vice President of Ferrero International and will take over the role of President of Ferrero Ice Cream and the new project Wk Kellogg Co. The change, which has just been announced, was decided at the board meeting on 11 February 2026 and will take effect on 1 September 2026. Both managers will work closely with the chairman of the holding company Giovanni Ferrero. Lapo was my schoolmate at Leone XIII: you can see him below, in the fourth row, third from the left. Our lives crossed paths again when I was commercial director at Esselunga and he was a senior manager at Dolma (Mars group). You can read about Ferrero here. Edited 5 March, updated 8 March 2026

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The fertiliser factor: why bread, pasta, meat and eggs are at risk


It is no exaggeration to say that about half of the world's population meets its food needs through the use of fertilisers. In this scenario, Iran plays a crucial role as the world's fourth largest exporter of urea. We are talking about a vital substance to ensure abundant harvests of wheat and cereals, the mainstays of our diet. With the war in Iran turning the straits into a shooting gallery, the situation has become critical. Prices are out of control: urea has risen by 25% in just one week, putting spring sowing at risk If with the Russian invasion the problem affected wheat and sunflower oil, the war in Iran shifts the critical issues to fertilisers. 'If the situation continues, consumers could see higher prices for bread within six to ten weeks, for eggs within a few months, and for pork and broiler chicken within six months, estimates Raj Patel, a food systems expert at the Lyndon B. Johnson School of Public Affairs'. Source: the Financial Times, which adds:'The Middle East is one of the world's biggest fertiliser producers, while the Strait of Hormuz is a crucial sea route for exports. According to CRU data, about 35 per cent of global urea exports pass through this waterway. Urea is the most widely used nitrogen fertiliser, which in turn supports about half of the world's food production. The route also handles 45 per cent of global exports of sulphur, a key ingredient used to produce phosphate fertilisers, as well as significant volumes of ammonia, a key ingredient for nitrogen fertilisers,' he says. Moreover, according to recent work, oil and gas price increases of similar amounts to those observed so far, if sustained over time, would lead to a price increase of 1.4 per cent one year from now, compared to a scenario without the shock. In the article in Il Sole 24 Ore of 6 March below, the problems of the fruit and vegetable sector are highlighted.